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http://news.cnet.com/8301-1035_3-57585293-94/customers-not-as-happy-with-iphone-as-they-were-last-year/
The American Customer Satisfaction Index shows Apple remains on top, but it's declining while Motorola, Nokia, and Samsung are rising. Read this article by Shara Tibken on CNET News.
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http://www.macrumors.com/2013/05/20/att-to-expand-facetime-over-cellular-to-all-customers-by-year-end/
In a statement to The Verge on the future of pre-loaded apps, AT&T today revealed that it is planning to offer FaceTime over cellular to all of...
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http://news.cnet.com/8301-1035_3-57585381-94/at-t-to-open-mobile-video-chat-for-all-customers/
The company says video chat apps will work over its cellular network for all customers by year's end, regardless of device or data plan. Read this article by Carrie Mihalcik on CNET News.
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http://www.ubergizmo.com/2013/05/xbox-one-used-game-fees-will-charge-retailers-not-customers-rumor/
Activation fees for used games on the Xbox One will reportedly be charged to retailers, not customers.
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http://appadvice.com/appnn/2013/05/att-wants-customers-to-dig-a-little-deeper-each-month-for-phone-service
Did you notice that AT&T was charging you $0.61 more per month for cell phone service?
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http://boss.blogs.nytimes.com/2013/05/20/the-delicate-balance-between-charging-too-little-and-charging-too-much/
One parent told the owner of Thinking Caps, a tutoring company, that she would not be taken seriously until she raised her prices.
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http://venturebeat.com/2013/05/23/loyalblocks-makes-rewarding-customers-easier-with-a-9m-first-round/
LoyalBlocks, a loyalty marketing solutions provider for small and medium sized businesses with physical locations announced today that it had raised $9 million in its first round of funding. The company plans on using the ...
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http://www.idownloadblog.com/2013/05/23/att-mobility-administrative-fee/
AT&T fanboys, beware - as of May 1, your favorite carrier has instituted a new Mobility Administrative Fee which adds an extra $0.61 per line, per month.
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http://www.autonews.com/article/20130520/retail03/305209950
Online video has redrawn the boundaries of auto marketing, giving companies a chance to sketch a broader story line around their products, break the conventions of TV and connect with customers in new ways.
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http://www.wlfi.com/dpp/news/local/duke-energy-warns-customers-about-fraudulent-billing-scheme
Duke Energy is urging Indiana customers to be alert because of a fraudulent billing scheme.
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http://www.shorelineareanews.com/2013/05/seattle-light-warns-customers-about-scam.html
Customers reported at least 15 scam attempts to City Light this week and other utilities in the Pacific Northwest have reported similar activity. In Seattle, the scammers appear to be targeting Asian small businesses. The con ...
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http://blogs.hbr.org/cs/2013/05/why_customers_dont_buy.html
The real enemy of salespeople today isn't their archrivals; it's no decision. That's according to the several hundred business-to-business salespeople I conducted recently. What is it that prevents a prospective customer from ...
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http://allthingsd.com/20130522/phone-firms-sell-data-on-customers/
Big phone companies have begun to sell the vast troves of data they gather about their subscribers' locations, travels and Web-browsing habits.
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http://www.nbcdfw.com/news/local/Mesh-Mask-Bandit-Frustrates-Bank-Customers-208561801.html
Bank customers are getting angry at a notorious bank robber who is still on the loose.
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http://www.centredaily.com/2013/05/24/3627585/local-west-penn-power-customers.html
After losing power Wednesday night from storms, 36 West Penn Power customers in Centre County remained without electricity as of 7:30 p.m. Thursday.
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http://techcrunch.com/2013/05/24/dozens-of-top-e-commerce-retailers-find-it-pays-to-put-customers-instagram-photos-on-their-sites/
The ROI of social media is something of a black box for many e-commerce companies, but New York-based startup Olapic is beginning to change that. The company,..
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http://gigaom.com/2013/05/23/contextream-claims-mystery-carrier-has-deployed-its-sdn-technology-to-40m-customers/
Software-defined networking vendor ConteXtream says a wireless service provider has deployed software to virtualize a network that supports around 40 million customers.
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http://www.engadget.com/2013/05/18/sprint-closes-deal-to-buy-us-cellular-spectrum/
The customer handover isn't quite as grandiose as was mentioned in November, however: Sprint is ultimately adopting 420,000 US Cellular customers, rather than the originally claimed 585,000. It should be a relatively ...
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http://www.eurogamer.net/articles/2013-05-24-this-is-a-win-for-xbox-customers-says-microsoft-emerging-victorious-from-motorola-google-fight
The wireless way Xbox 360 consoles and controllers connect does not violate a Motorola (now owned by Google) patent. That's what the US International Trad…
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http://consumerist.com/2013/05/22/judge-says-abercrombie-fitchs-hollister-stores-dont-treat-disabled-customers-right/
Abercrombie & Fitch is in hot water again, once more over claims that the company isn't treating everyone equally. A federal judge in Denver is mulling over an injunction against Hollister, which is part of the A&F family. Earlier ...
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